Thanks Mal - Matt figured it out for me. Turns out the OTRS stuff is going to my @mickaboo email, but my @mickaboo email was no longer forwarding to my gmail!

On Mon, Aug 4, 2008 at 1:26 PM, Mal Raff <mir@mircon.com> wrote:

Hi:

Check your 'preferences' in OTRS. Some time ago I somehow inadvertently
changed something that changed a preference or 2. Not sure how or why
and I might actually have done it to myself (not suggesting that's the
case here).

If everything is otherwise normal, lemme know and I'll snoop around
a bit...

-m-

--
Greenman Pet Services
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Mickaboo Companion Bird Rescue
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"Be the Change You Wish to See in the World." ~ Gandhi