Re: [Mickaboo Techlist] Ticket#0139782

I emailed the techlist my response to her; her ISP got bought out by another and they've not updated the reverse DNS. The mailserver (ours) was marking her emails as ***SPAM*** because the filter detected a FROM address that didn't match the reverse DNS coming in, and because that reverse DNS was a cable/dsl account (two pretty good signs of SPAM). I added her to the whitelist in /etc/spamassassin and restarted amavis, so she should be OK Redon, Chloe wrote:

The only thing I saw that was uncommon was that she has "notmetoo" checked for both lists.

...

-----Original Message----- From: Mickaboo Workflow System [mailto:otrs@mickaboo.org] Sent: Wednesday, January 20, 2010 11:40 AM To: Redon, Chloe Subject: [Ticket#0139782] New email to Technical issues (tech help needed- [...])

Hi Chloe,

there is a new ticket in "Technical issues"!

"Susan Schnur" wrote:

<snip>

...

please look at my recent posts today to admins list- they're coming across as spam( but at least these are being posted) this started

happening on

...

Discuss list a few days ago, at first the "spam" posts got

posted then

...

they were rejected/bounced so currently, I'm unable to post on

Discuss List

...

:-(.

Please help, I need DL and Admins access to do my co-coordinator's duties :-( :-(

thanks

Susan Tiel Team Co-Coordinator

<snip>

To view this ticket, visit: https://mickaboo.org/otrs/index.pl?Action=AgentZoom&TicketID=40202