For people wanting to opt-out of things, we don't send them any email address at all: We include this link in opt out pages. https://mickaboo.org/opt-out.html That script is what emails our OTRS queue and we have a volunteer do ASM data entry exactly as the script says to, so that next time we generate a list of emails to mail to, the opt out request is respected. In that manner we don't have to "erase" peoples' emails from ASM, we just don't include them in the lists. So, for example, if I enter an email address and click "Do not email me for any reason" then the script should email our OTRS queue and advise the volunteer to go into ASM, open their owner record and put "donotcontact=email" in their owner comments field. When we generate our mailing list the SQL query is along the lines of 'SELECT OwnerEmail FROM owner WHERE OwnerComments NOT LIKE "%donotcontact=email%";' Mal Raff wrote:
Hi:
You have an 'opt-out@mickaboo.org' email alias set up pointing to you. However, they are planning a mass email for the newsletter that may generate a LOT of traffic. Diane (newsletter person) has volunteered to handle the opt-outs. Should we create another email alias specifically for the newsletter opt-outs to preserve the more generic address?
-m-